Journeys on London Underground could be improved through Transport for London (TfL) harnessing wi-fi data to make more information available to customers as they move around London, new research has shown.
The four-week TfL pilot, which ran between November and December last year, studied how depersonalised wi-fi connection data from customers' mobile devices could be used to better understand how people navigate the London Underground network, allowing TfL to improve the experience for customers.