Highways England (formerly the Highways Agency) has awarded CGI a contract to provide its information and communications technology (ICT). The three-year end user computing services contract will support Highways England through a major IT refresh and its transition from a government agency within the UK Department for Transport to a government-owned company. CGI will provide end user computing services through a collaborative ICT model for over 3,500 Highways England staff.
The new end user computing
The new end user computing services model implemented by CGI will improve business agility, mobility and security, allowing Highways England to adopt a range of mobile devices such as secure laptops and tablets, says the company. The solution will be supported 24x7 by CGI’s service desk, Secure Government Cloud Infrastructure and Secure Operations Centre (SOC).
Highways England handles over 20,000 road incidents a month and is responsible for maintaining England’s Strategic Road Network to ensure the smooth running of road traffic.
