Skip to main content

NaviLens tech trialled to help blind and partially-sighted people on DLR

Several stations on London's light rail system will trial app and smart code tech
By Adam Hill July 10, 2023 Read time: 1 min
QR codes smartphone app mass transit accessibility (image: Transport for London)
NaviLens technology is based on image recognition using augmented smart codes at stations (image: Transport for London)

An app designed to help blind or partially-sighted customers navigate public transport is being tested at light rail stations in London.

NaviLens technology is being trialled at Cutty Sark, Canary Wharf, Woolwich Arsenal, and Tower Gateway DLR stations for six months.

As well as Transport for London (TfL), the initiative involves KeolisAmey Docklands, operator of the DLR light rail system, GoMedia (a subsidiary of Icomera) and The Royal National Institute of Blind People (RNIB).

NaviLens technology is based on image recognition using augmented smart codes at stations and the NaviLens smartphone app that provides voice guidance for visually impaired passengers.

NaviLens
The app provides practical information via a voice assistant (image: Transport for London)

Once the smart codes have been scanned, the app’s voice assistant helps users continue their journey.

It is able to provide practical information including description of a physical element, guidance indications and live DLR arrivals and departures.

The trial of NaviLens will be supported by audio announcements at stations, as well as members of staff on DLR trains and at stations to assist passengers.

The technology can also be used to support tourists or people unfamiliar with London: the NaviLens app can transmit the information encapsulated in the smart codes in augmented reality, in 33 different languages.

For more information on companies in this article

boombox1
boombox2